When working with workflow applications, having access to the right information at the right time is critical. The My Inbox app in SAP Build Process Automation is a key tool for managing and interacting with workflow tasks.

While many are familiar with adding custom parameters in classic workflow scenarios using SAP Business Application Studio, fewer know that similar enhancements are possible in SAP Build Process Automation. 

Yes, you can add custom attributes to tasks in the My Inbox app in SAP Build Process Automation. This blog will guide you through the steps to achieve that, covering everything from syntax to UI customization. But before diving into the technical steps, let’s take a moment to understand the business value of this enhancement. 

Business Value of Adding Custom Attributes

Customizing the My Inbox app to display additional attributes isn’t just about improving the appearance—it brings significant business benefits: 

Faster Task Identification: 

By showing key information directly in the task list, users can quickly identify the task they need without having to open each one individually. This reduces time spent searching through tasks and increases productivity. 

Enhanced Search Capabilities: 

When custom attributes are added, they become searchable through the My Inbox app’s search box. This means users can find specific tasks based on those attributes without needing to manually sift through task details. Without custom attributes, only standard fields are searchable, limiting the ability to find tasks efficiently. Additionally, if you turn on My Inbox Expert view, those attributes will appear as columns. 

Better User Experience: 

Providing more information at a glance makes the My Inbox app more intuitive and user-friendly. Users feel more in control of their tasks, leading to a smoother workflow experience and improved satisfaction :-).

Step 1: Adding Custom Attributes in the Standard Form

To display additional attributes in the My Inbox app, you first need to define them within your form. This requires the correct syntax for adding custom parameters. 

1. Open your project in SAP Build Process Automation. 

2. Navigate to the form associated with your task. 

3. Add the custom attributes following bellow syntax.

   

Step 2: Creating a Local Copy of the My Inbox App in SAP Build Work Zone 

Once your Build project is updated to include custom attributes, the next step is to enable their display in the My Inbox app. 

1. Access the SAP Build Work Zone. 

2. Create a local copy of the standard My Inbox app by cloning it.

3. Edit the configuration of your local My Inbox app. Look for the parameter showAdditionalAttributes in the app settings.

4. Set the parameter showAdditionalAttributes to true to allow custom attributes to be displayed.   

   

Step 3: Verifying the Custom Attributes Display 

1. Open a task in the app.

2. You should now see the additional custom attributes displayed alongside standard task details. 

   

If everything is configured correctly, the My Inbox app will now display your custom parameters, making it easier for users to access all necessary information at a glance.   

Continual Improvements in SAP Build Process Automation 

We’re glad to see that SAP is continually adding options previously available in Business Application Studio into SAP Build Process Automation. This ensures a smooth transition for developers familiar with the classic environment while introducing new possibilities for enhanced workflow customization.

We look forward to seeing even more features and capabilities added in future updates!